 |
| George B. Hartzog, Jr., at the National Park
Foundation Board meeting, Cumberland Island National Seashore, Georgia, 1972.
Cecil W. Stoughton, photographer. (National Park Service Historic Photograph
Collection, Harpers Ferry Center.) |
Contents
Cover
Message From the Director
Foreword
Preface
About the Interviewee
About the Consultant
INTERVIEW
Early Years with the Park Service
Jefferson National Expansion Memorial
Management Policies and Administration
Vision
Historic Preservation
Revitalizing the Service
Political Appointees and Careerists
Relationship with the White House
Legislative Achievements
Organizational Change
Advisory Board on National Parks
National Historic Preservation Act
Law Enforcement
National Park Foundation
Conclusion
Endnotes
Complete Interview (HTML)
Complete Interview (PDF)
 |
ORAL HISTORY
INTERVIEW
with
GEORGE B. HARTZOG, JR.
Director | National Park Service | 1964-1972
William C. Everhart, Consultant
September 21, 2005
October 5, 2005
November 3, 2005
Foreword by Robert M. Utley
|
 |
Conducted By
JANET A. MCDONNELL
National Park Service
U.S. Department of the Interior
2007 |
|
 |
| William C. Everhart, before 1977. (National Park Service Historic Photograph
Collection, Harpers Ferry Center.) |
Foreword
George
B. Hartzog, Jr., served as seventh director of the National Park Service for
nine years, 1964 to 1972. This oral history, the third in a series of interviews
with former directors by Park Service bureau historian Janet McDonnell, records
Hartzog’s commentary and judgments on the events of his tenure. It is a valuable
contribution to the history of the national parks and the National Park Service.
I approach this foreword as both participant
and historian. As participant, I served as chief historian of the National Park
Service through the entire directorate of George Hartzog. As historian, I have
had more than three decades to study and reflect on those frantic, momentous
years, with the added perspective afforded by the passage of time.
As participant, I remember George Hartzog as an
administrator of rare ability. He was a workaholic who drove his staff at his
pace. He not only managed, he ruled. He could be deeply caring, friendly, and
sentimental with everyone in the Service. He could also be nearly tyrannical in
his demands for superior performance. He entertained a broad vision of what the
national parks should be and should mean to the American people, and he pursued
his vision relentlessly. Above all, both with the Executive Branch and the
Congress, he possessed political cunning, insight, and mastery almost
nonexistent among federal agency heads, and he employed these talents to the
great benefit of the National Park Service and the environmental movement
launched by his chief, Interior Secretary Stewart Udall.
I have been privileged to call George Hartzog
friend in all the years since my experience as participant.
Casting myself now as historian rather than
participant and friend, I stand back as far as possible to appraise the Hartzog
directorate. In the interview, he deals with the events of his administration
with all the charm, wit, candor, verbal facility, and articulation for which he
has always been known. Here I place these events in more orderly form as
background to his commentary.
Most important, he led the largest expansion of
the National Park System in history. During his nine-year tenure, the system
grew by seventy-two units totaling 2.7 million acres–not just national parks,
but historical and archeological monuments and sites, recreation areas,
seashores, riverways, memorials, and cultural units celebrating minority
experiences in America.
Working closely with subcommittee chairman
Senator Alan Bible in 1971, he laid the legislative basis for the expansion of
the National Park System in Alaska. When the Congress in 1980 finally acted on
this provision of law, it doubled the acreage of the National Park System.
Determined that the National Park Service
reflect the growing national concern for minorities, Hartzog developed programs
that gave the Service a different complexion. He named the first black park
superintendent, the first career woman superintendent, the first American Indian
superintendent, and the first black chief of a major U.S. police department. The
promotion of women and minorities has steadily expanded over the years since.
Hartzog persuaded Congress to authorize a
program for citizens to volunteer their time and talents to the needs of both
park resources and park visitors. The Volunteers in Parks program (VIP) has
flourished as budgetary shortfalls increasingly stressed permanent employees.
Beyond the parks themselves, Hartzog pursued
outreach programs. Examples are the first environmental education curriculum in
kindergarten through the twelfth grade. Complementing this initiative, he
inaugurated study areas in a system of National Education and Development
Landmarks, christened NEED. He also put into effect programs to make national
parks relevant to an urban society, such as Summer in the Parks, Parks for all
Seasons, and Living History. He obtained legislation creating the
congressionally chartered National Park Foundation, which funded many worthy
projects for which appropriations were unavailable.
Many other achievements and issues could be
cited, but as a historian I want to give special emphasis to historic
preservation. This is especially timely because in November 2006 Hartzog
received the prestigious Crowninshield Award of the National Trust for Historic
Preservation. The National Historic Preservation Act of 1966 broadened the
concept of historic preservation from individual landmarks of significance to
all survivors from the past that citizens thought worth saving as part of their
local environment. Interstate highways and urban renewal had wiped out much of
local value to citizens, not only individual structures, but entire districts
and even treasured landscapes. The new act created a National Register of
Historic Places, led to a network of State Historic Preservation Officers
charged with nominating such local places to the Register, established a program
of grants-in-aid to the states, and authorized an Advisory Council on Historic
Preservation to advise the president and federal agency heads as well as enforce
protective safeguards for registered properties.
The National Historic Preservation Act would
not have passed, at least in 1966, but for George Hartzog. Many people worked
hard on this initiative, but without Hartzog’s largely hidden political labors
on Capitol Hill, with congressional staff as well as members, the law would not
have been enacted. He not only brought his legendary political skills to bear,
but ensured that the entire program would rest with the National Park Service.
This I know because I witnessed it as participant.
The programs spawned by the National Historic
Preservation Act have spread across the nation, onto the state and local levels
and into the private sector. For people concerned with the quality of their
local environment, the results of the act have proved one of the great success
stories of the late twentieth century.
George Hartzog made great things happen. He
benefited from a rare combination of circumstances that favored his vision. It
fit neatly into President Lyndon Johnson’s “Great Society” and into Secretary of
the Interior Stewart Udall’s robust environmentalism. The secretary, moreover,
not only had selected George Hartzog for the directorship but gave him full rein
and support in pursuing his vision. A Democratic Congress receptive to the
“Great Society” proved receptive to the measures Hartzog promoted. And the
Democratic Congress also discovered that voters concerned for their national
parks and the environment in which they lived were ready for the laws he sought.
Well versed in the history of the National Park
Service, I am familiar with the record of every director since the creation of
the agency in 1916. Excepting the co-founders of the Service, Stephen Mather and
Horace Albright, I have no hesitation in pronouncing George Hartzog the greatest
director in the entire history of the Service.
History will benefit from his own view of his
legacy as set down in this interview with Janet McDonnell.
Robert M. Utley*
*Before his retirement from federal service in
1980, Robert M. Utley served not only as chief historian of the National Park
Service but as director of the Office of Archeology and Historic Preservation,
assistant director of the Service for Park Historic Preservation, and deputy
director of the Advisory Council on Historic Preservation. He is the author of
sixteen books on the history of the American West.
 |
| George Hartzog enjoys a fishing expedition,
after 1972. (National Park Service Historic Photograph Collection, Harpers Ferry
Center.) |
Preface
This
oral history is the product of three interview sessions conducted with George B.
Hartzog, Jr., seventh director of the National Park Service, at his home in
McLean, Virginia, in 2005. This oral history provides but a small glimpse of
Hartzog’s Southern charm, warmth, and candor—and his great gift as a
storyteller. He remains a commanding and inspirational figure. As no doubt with
every task he has taken on, Hartzog approached this project with his
characteristic enthusiasm—and some degree of humility. He insisted that the oral
history focus on the Service’s accomplishments, rather than on his own, and was
particularly intent that current and future Service employees benefit from his
interview. Though George Hartzog retired from the Park Service decades ago, his
passion for the parks and for the National Park Service remains evident. I have
heard no one speak more eloquently or forcefully about the importance of
national parks to our nation and the role of national parks in defining us as a
people.
William C. Everhart graciously agreed to join
us for the first and last interview sessions. The close friendship and mutual
respect between the two interviewees were readily apparent. Everhart started his
distinguished career with the National Park Service as a historian at Gettysburg
National Military Park in 1951. His friendship and professional partnership with
Hartzog began soon after Hartzog became superintendent at Jefferson National
Expansion Memorial. As the result of a search for the best candidate to plan and
develop the memorial’s museum, he invited Everhart to join him in St. Louis.
When Hartzog became director of the Service, he selected Everhart as assistant
director for interpretation, and Everhart played a key role in the Hartzog
administration. Later Everhart served Directors Ronald H. Walker and Gary
Everhardt as special assistant for policy before his retirement from the Service
in 1977.
This oral history is not intended to serve as a
detailed account of George Hartzog’s extraordinary career. For a more complete
picture, one should look at Hartzog’s own published account, Battling for the
National Parks, at a well written portrait in The New Yorker,1 and at several
other oral history interviews conducted with him over the past few decades.
Kathy Mengak produced a doctoral dissertation about Hartzog in 2002 as a Ph.D.
candidate at Clemson University. I saw no need to duplicate the historical
record already available to researchers. Rather, this interview attempts to
focus on the Hartzog era as one of transition. Its goal is to add personal
insight and depth to the historical record of what was a period of phenomenal
expansion in the National Park System and significant change in the National
Park Service. This oral history focuses on Hartzog’s career with the National
Park Service, primarily on his tenure as director.
After the first interview session, Mr. Hartzog
provided me with written comments to expand on some of the subjects we had
covered. I have integrated short excerpts from his written statement into the
transcript where appropriate and have in a few instances inserted additional
detail. These additions are set in italic type. In addition, occasionally words
or phrases are added in brackets for greater clarity.
In the course of the interview, Hartzog spoke
eloquently and fervidly about why parks are important to the American people,
how parks help define us a people and foster a common identity. Parks, he said,
challenge us with the fundamental questions, “Why?” and “Who am I?” Throughout
his career, the question “Why” remained critically important to Hartzog. It was
not only a question he asked himself, but a question he encouraged others to
ask. It is a question that remains relevant for us today. As a final note,
spending time with Mr. Hartzog and his wife, Helen, was a rare treat—a privilege
and a pleasure. I am deeply grateful for their warm hospitality and for the long
chats about what was, by any measure, one of the most remarkable periods in Park
Service history.
I am very grateful to Mary Ann Greenwood for
carefully transcribing the original interview tapes and to Lise Sajewski for her
great skill in editing the transcript. Tom DuRant at Harpers Ferry Center
generously gave his time to locate many of the photographs. Kerry Skarda and her
team at [B] Creative Group deserve much credit for their high quality design
work. Finally, I am deeply grateful to Martin Perschler, acting manager of the
NPS Park History program, for his expertise and diligence in seeing this oral
history through to publication.
Janet A. McDonnell
National Park Service
About the Interviewee
To
fully appreciate the career and contributions of George B. Hartzog, Jr., it is
important to understand something of his early life. His character and beliefs
were shaped to a great extent by his mother, his Southern upbringing, the Great
Depression, and the New Deal programs of the 1930s. George Hartzog, Jr., was
born in 1920 in a rural community in South Carolina. His father, George, Sr.,
farmed roughly 150 acres in the Edisto River section of Colleton County, South
Carolina, off State Highway 61, five miles from the village of Smoaks. George,
his parents, and two younger sisters lived in a modest frame house, near a
larger family home occupied by his grandparents. He began his education in a
nearby one-room schoolhouse. The following year he began attending a school in
Smoaks. George helped his father grow cantaloupes, cucumbers, watermelon, corn,
green vegetables, and cotton.
The economic bust of the Great Depression
forced the family to sell their farm to pay the mortgage and move into the home
of George’s grandfather. When fire later consumed that household, Hartzog writes
in his autobiography, the family lost everything “but faith in God and my
mother’s determination.”2 The situation grew worse for the Hartzog family when
George’s father developed chronic asthma that prevented him from working; his
mother struggled with rheumatoid arthritis. The family survived these years,
Hartzog later recalled, through the charity of neighbors and the welfare
programs of the New Deal. The personal experience of the Great Depression and
New Deal programs left a deep imprint on the young Hartzog and no doubt shaped
his devotion to the values of President Lyndon B. Johnson’s Great Society
program decades later. Growing up in a rural South Carolina community and
watching the daily struggles of women and African Americans also planted the
seeds of his deep personal commitment to advancing opportunities for women and
minorities in the national parks and in the National Park Service.
In 1933, the Hartzog family moved to
Walterboro, the Colleton County seat, so George’s mother could find work. A
talented seamstress, she quickly found work as the county supervisor of WPA
sewing rooms, while George Hartzog, who had absorbed her strong work ethic, took
on a series of part-time jobs to supplement the family income: mowing lawns,
pumping gas, store clerk, busboy, dishwasher, and cook. In 1936, at age sixteen,
Hartzog left school in order to work full-time, pumping gas during the day and
operating as a hotel clerk at night.
Hearing that George had dropped out of school,
Col. James F. Risher, headmaster of the Carlisle Military School, a high school
in Bamberg, South Carolina, visited the Hartzog family at Walterboro. The
colonel, a childhood friend of George’s mother, told the family that “to amount
to anything, George must finish high school.” There were only six weeks left of
the school year, but the colonel took George back with him, agreeing that if
George passed the final exam, he could graduate. George did. In the summer of
1937, he was licensed by the Methodist Church as a local preacher, the youngest
licensed preacher in the state at the time. An anonymous group of local
businessmen provided funds to send the seventeen-year-old preacher to Wofford
College in Spartanburg, South Carolina, to study Methodist theology, but when
the funds ran out at the end of the first semester, George returned to
Walterboro, where he worked for a year and a half as a stenographer and
interviewer for the Colleton County Department of Public Welfare.
In 1939 Hartzog went to work as a law clerk and
legal secretary for Joe [Joseph M.] Moorer, a partner in the Walterboro law firm
of Padgett and Moorer. There he read and studied law at night under Moorer’s
supervision following the prescribed three-year curriculum. To augment his modest
income, Hartzog joined a local National Guard unit. In September 1940 his unit
was called into federal service and sent to Fort Jackson, South Carolina. After
his return, Hartzog continued his studies back in Walterboro, passed the South
Carolina bar exam, and was admitted to the bar of the Supreme Court of South
Carolina on December 17, 1942, remarkably without completing college or ever
attending a law school. He then went into private law practice. In March 1943 he
was inducted into the army, where he first served in the judge advocate’s office
of the 75th Infantry Division at Fort Leonard Wood, Missouri, and later was
assigned to the military police.
After his discharge from active duty in 1946,
he began work as an adjudicator for the General Land Office (now the Bureau of
Land Management). Six months later, he left the federal government to join a
private law firm. Soon after, he accepted a position as an attorney for the
National Park Service in its Chicago headquarters. When the Park Service
headquarters moved back to Washington, D.C., in 1947, Hartzog and his new bride,
Helen, moved there as well. He was subsequently transferred to Lake Texoma
National Recreation Area in Denison, Texas, to administer the program for
leasing land and in 1948 was reassigned to the chief counsel’s office back in
Washington, D.C. The self-taught lawyer was admitted to practice law before the
Supreme Court of the United States in October 1949.
Hartzog was promoted to assistant chief of
concessions management in 1951. Over the next few years he continued his
education at American University, where he received a bachelor of science degree
in business administration. In 1955 he became assistant superintendent of Rocky
Mountain National Park and two years later was transferred to Great Smoky
Mountains National Park as assistant superintendent. He became superintendent of
the Jefferson National Expansion Memorial in St. Louis, Missouri, in 1959. There
he successfully initiated the construction of the historic Gateway Arch. With
construction underway, Hartzog left the Service in July 1962 to become the
executive director and secretary of Downtown St. Louis, Inc., a position he
would not hold for long.
In 1962 Secretary of the Interior Stewart L.
Udall approached Hartzog about becoming the next director of the National Park
Service. Udall had been favorably impressed when the two men met in 1961 during
Udall’s visit to the Ozarks in southeast Missouri to review a proposal for a
national monument. During a two-day float trip on the Current River, Udall
quickly came to admire Hartzog’s enthusiasm, drive, and leadership qualities.
They agreed that Hartzog would serve as an associate director under the current
director, Conrad L. Wirth, and then step into the director’s position when Wirth
retired. Hartzog became associate director in February 1963 and succeeded Wirth
in January 1964, early in President Lyndon B. Johnson’s administration. Udall
had found what he was looking for in a National Park Service director—a forceful
leader who would help implement President Johnson’s Great Society program.
Hartzog approached his directorship with vision, passion, and energy, often
working fourteen hour days and devoting many weekends to meeting with park
superintendents. His was a very personal and dynamic style of leadership. He
wielded power forcefully and effectively. As we see in this interview, Hartzog
took personal control of the budget, personnel issues, and legislation,
delegating everything else to his staff. Early on he decided to appoint each
park superintendent personally.
George Hartzog was one of the most influential
and effective directors that the National Park Service has ever had. It can be
argued that Hartzog ranked with the Park Service’s founders and first two
directors, Stephen T. Mather and Horace M. Albright, in his political acumen and
effectiveness. He fully understood and appreciated the important role of
Congress in shaping public-land policy and had a deep respect for the
legislative process. He was a skilled lobbyist and even today recalls with some
satisfaction that he wore out three pairs of shoes a year making office visits
on Capitol Hill. He was extremely successful shepherding new legislation through
Congress. No doubt the strong support from Secretary Udall and their shared
vision contributed greatly to Hartzog’s effectiveness.
During Hartzog’s nine years as director, the
National Park System underwent its greatest period of expansion since the 1930s.
Roughly seventy units came into the system, nearly three-quarters as many as in
the preceding thirty years. His tenure not only marked a period of great
expansion and growth, but also it was in many ways a period of transition for
the Service. Under Hartzog’s skilled leadership, Park Service managers and
professionals expanded their operations and activities in new directions. The
director greatly enlarged the Service’s role in urban education, historic
preservation, interpretation, and environmental education.
 |
| Secretary Stewart Udall looks on in his office
in Washington as George B. Hartzog, Jr., (right) is sworn in as director of the
National Park Service and A. Clark Stratton (second from right) as associate
director, 1964. (National Park Service Historic Photograph Collection, Harpers
Ferry Center.) |
A remarkable array of new types of units came
into the National Park System during the Hartzog years. Ozark National Scenic
Riverways in Missouri, authorized by Congress in 1964, foreshadowed the Wild and
Scenic Rivers Act of October 2, 1968, which led to the incorporation of other
free-flowing rivers into the park system. Pictured Rocks and Indiana Dunes on
the Great Lakes became the first national lakeshores in 1966. The National
Trails System Act of 1968 made the Service responsible for the Appalachian
National Scenic Trail. Gateway National Recreation Area in New York City and
Golden Gate National Recreation Area in San Francisco, both established in 1972,
would lead to similar units serving other urban areas. The director advanced the
concept of national cultural parks with the establishment of Wolf Trap Farm Park
for the Performing Arts (now Wolf Trap National Park for the Performing Arts) in
Virginia.
The Hartzog years marked a transition from the
era of Mission 66, the ten-year billion dollar program launched in 1956 by
Director Wirth to upgrade and modernize facilities, staff, and resource
management throughout the National Park System, to the environmental era.
Hartzog was the first director to serve at a time when the environmental
movement had to be addressed. During his tenure Congress passed a series of laws
reflecting the new emphasis on the environment, including the Wilderness Act of
1964, National Trails System Act, and Wild and Scenic Rivers Act, which helped
transform the National Park System. There was a new emphasis on science, and
natural resource management was restructured along ecological lines following a
1963 report on the condition of natural resources in the parks by a committee of
scientists chaired by A. Starker Leopold. Environmental interpretation that
emphasized ecological relationships and special environmental education programs
for school children reflected and promoted the growing national environmental
movement.
As noted, Director Hartzog had a strong
personal interest in the values of the Great Society program. He viewed national
parks much like other Great Society measures, as an investment in improving the
way people lived, and was deeply and passionately committed to making parks more
relevant to an increasingly urbanized American society. Under his skilled
leadership, the Service reached out as never before to underrepresented and
underserved groups, particularly urban populations, minorities, and young
people, with urban parks and programs such as Summer in the Parks. Living
History programs were introduced at many historical parks, ranging from frontier
military demonstrations at Fort Davis National Historic Site, Texas, to period
farming at Lincoln Boyhood National Memorial, Indiana. Hartzog worked to expand
diversity by expanding the management role for women and minorities within the
Service. He appointed the first African American to head the U.S. Park Police
(Grant Wright) and was the first to promote women, African Americans, and Native
Americans from within the Service into park superintendent positions.
The Hartzog administration marked the greatest
advances in historic preservation since the 1930s. Responding to the destructive
effects of urban renewal, highway construction, and other federal projects after
World War II , the National Historic Preservation Act of 1966 authorized the
Service to maintain a comprehensive National Register of Historic Places. The
listed properties, whether nationally or locally significant, would receive
special consideration in federal project planning and federal grants along with
technical assistance to encourage their preservation. Thus the Service’s
historical activities moved beyond park boundaries. During this interview
Hartzog observed that his proudest accomplishments were twofold: his role in
ensuring that large areas in Alaska were set aside (under the Alaska Native
Claims Settlement Act), and his role in the passage of the National Historic
Preservation Act in 1966. He was quick to point out that he did not initiate
either of these measures, but accepted some credit for pushing the legislation
through.
Under Hartzog, the National Park Service
developed and instituted new management policies to address a greatly expanded
and increasingly complex park system. On July 10, 1964, Secretary Udall signed a
management policy memorandum that the Park Service director and his staff had
prepared. It identified three categories for units in the National Park System:
natural, historical, and educational. A separate set of management principles
were devised for each; Service leaders distilled dozens of handbooks that
governed how parks were managed down to just three. Hartzog launched a number of
reorganizations within the Park Service, not all of which were popular or
successful. For example, he consolidated professionals at the Denver Service
Center and at the newly established Harpers Ferry Center in Harpers Ferry, West
Virginia. He created an associate director for resource studies and created the
new Office of Archeology and Historic Preservation to oversee and implement the
Service’s greatly expanded historic preservation responsibilities.
As part of Hartzog’s effort to build support
for the parks outside the National Park Service, he played a key role in
securing the 1967 legislation creating the National Park Foundation. The
legislation authorized this private, non-profit foundation to encourage, accept,
and administer private gifts for the benefit of the Service and to support and
assist the Service in other ways in conserving the National Park System’s
natural, scenic, historic, and recreational resources. The foundation would fund
many significant projects for which congressional funding was not available. He
also secured congressional authorization for the Volunteers in Parks program to
encourage the public to volunteer their time and talents in the parks. Hartzog
successfully organized the National Parks Centennial Celebration and the Second
World Conference on National Parks held at Yellowstone and Grand Teton National
Parks in 1972.
George Hartzog was one of the last directors to
span both Democratic and Republican administrations and work for Department of
the Interior secretaries from both parties. He remained as director until
January 1973 when President Richard M. Nixon replaced him. In this interview the
former director stated that he had three major objectives during his tenure: to
expand the National Park System, to make the National Park Service more relevant
to the American people, and to incorporate more women and minorities into the
management structure. By any measure he succeeded. With his vision, political
skill, and dynamic leadership, he left behind a greatly expanded and invigorated
agency. His rich legacy and contributions continue to be felt throughout the
National Park Service and the National Park System today.
About the
Consultant
 |
| William C. Everhart, before 1977. (National Park Service Historic Photograph
Collection, Harpers Ferry Center.) |
William
C. Everhart, a veteran of twenty-six years with the National Park Service,
participated in two of the three oral history interview sessions. Everhart grew
up in Gettysburg, Pennsylvania, and received a bachelor’s degree from Gettysburg
College. During World War II , he enlisted in the army infantry, participating
in the Battle of the Bulge. After the war, he continued his education. He
received a master’s degree in history from Penn State and then enrolled in a
doctoral program in history at the University of Pennsylvania. While pursuing
his doctoral studies, he accepted a summer job as a ranger historian at
Gettysburg National Military Park. During Everhart’s second year at the
university, the battlefield historian, Fred Tilberg, hired him on a permanent
basis as his assistant in 1951.
Everhart would have six different positions in
his first six years with the National Park Service. After a year at Gettysburg,
Everhart accepted a position as park historian at Vicksburg National Military
Park in Mississippi, where he managed the interpretive program. He later became
project historian with the Atlantic and Gulf Coast seashore survey and then went
on to Philadelphia to supervise historians and curators in the restoration of
Independence Hall. The Park Service transferred him to San Francisco in the mid
1950s to participate in a national survey of historic sites and buildings.
Toward the end of his second year in San Francisco, Everhart was invited by
George Hartzog to join him in St. Louis to research and plan the Museum of
Westward Expansion underneath the Gateway Arch.
Everhart preceded Hartzog to Park Service
headquarters in Washington, D.C. In 1962 he was assigned to serve on a task
force preparing long-range plans for the Service. When Hartzog later became
National Park Service director, he offered Everhart the position of assistant
director for interpretation. Everhart became the first director of the Park
Service’s interpretive design center opened in 1970 at Harpers Ferry, West
Virginia, to house graphic designers, editors, curators, photographers, and
other professionals who developed interpretative displays and performed other
tasks in support of the parks. After his work at Harpers Ferry Center, he served
Park Service directors Ronald H. Walker and Gary Everhardt as special assistant
for policy. Everhart retired from the Service in 1977. Following retirement he
spent time as a visiting professor at Clemson University and published two
classic Park Service histories: The National Park Service in 1972 (rev. ed.,
1983) and Take Down Flag & Feed Horses in 1998.
Early Years With the Park Service
You came to the Park Service,
as I understand, in 1946 to the Chicago office. Would you describe what it was
like to work in the Merchandise Mart in Chicago in 1946? 3
Well, it was really a great experience. And as
a matter of fact, I think the commercial culture of the Merchandise Mart spilled
into the government operations of the Park Service, not to affect its process or
procedures, but to make it conscious of a larger world that you were a part of
rather than just being a government employee. So I enjoyed my time in the
Merchandise Mart very much indeed.
What are your recollections of
the National Park Service director at the time, Newton Drury? Any thoughts on
his leadership, his personality?
Newton Drury was a shy, introverted man, but a
brilliant man and a deep thinker, who had tremendous visions and hopes, many of
which, through his tenacity and his assembly of friends, he was able to
implement successfully, such as the Save the Redwoods League in California. Most
of the Redwood National Park, state parks, and national parks in California,
owed their being to Newton Drury and his commitment to saving those redwoods. He
was a very even-tempered man. I found him a delight to work with and as a young
lawyer I was always awed when I was called into his presence and he frequently
did that. He would have subordinate staff come into his office to discuss things
with him, always in the company, of course, of Jack [Jackson E.] Price, the
chief counsel, who was a great friend of Drury’s. They had a great rapport. I
thought that Drury had a great commitment to the National Park Service.
I [will] tell the story about a leaning redwood
in Giant Forest [in Sequoia National Park]. The owner of the concession [in the
park] was Howard Hayes, a great figure in the history of parks, who owned the
Riverside Press, the morning and afternoon newspaper in Riverside, California.
He built the first cabins in Yellowstone National Park as a young man and then
headed the See America First campaign during World War I. And then he got what
the doctors considered to be terminal tuberculosis. He had to sell out his
Yellowstone operation and went to California presumably to die, and he was
bedridden for a year in California. And when they took him back in the hospital
they could find no evidence of tuberculosis at all, so he began his life again
as an entrepreneur. He started, at Stephen Mather’s suggestion, with a
concession in Sequoia National Park, and then went on later to own the
transportation concession at Glacier National Park. He was a wonderful person. I
considered him to be one of my mentors, because he was of that breadth of
influence and personality.
This tree was leaning over about seven or
eight of Howard Hayes’s cabins. And Eivind Scoyen, who later became associate
director, a legendary figure in the Park Service, was the superintendent at
Sequoia and nobody could cut a redwood tree without the director’s concurrence.
We were having this superintendents’ conference in Yosemite. This would have
been in 1950. After that conference this team of Drury and Howard Hayes and
Eivind Scoyen were to go back and look at this redwood tree.
Because of a great tragedy in the Park
Service—the chief of concessions, Oliver G. Taylor, had climbed a tree in his
backyard to trim a limb, had a heart attack, and fell out of the tree dead—I had
just been detailed over to concessions as a young lawyer to help out. The
director designated me as acting chief of concessions, so that’s why I was at
the superintendents’ conference, to represent the concessions program in the
Park Service. Mr. Drury said to me, “Why don’t you come down to Sequoia with me
and look at this redwood tree?”
I had the experience of looking at three men
whom I greatly admired in a very difficult situation. To see their interaction
was an experience I can never forget, because the four of us assembled at this
redwood tree. Those redwoods historically can lean for years without falling,
but also they can in one storm topple, even if they’re standing straight,
because they have a shallow root system. That tree was leaning in such a way
that if it fell it was going to take out eight cabins, and if they were
occupied, it was going to be a catastrophic loss of life. If they were not
occupied, it was going to be nothing but eight wooden cabins destroyed in Giant
Forest; … from the conservation standpoint it would have been the right thing to
… get rid of them.
So round and round this redwood tree the four
of us walked. Nobody said a word. And you cannot imagine the tension that built
every time this group of four circled this tree. And why they kept circling the
tree instead of stopping and talking was something I never did understand. But
they continued to circle this tree and finally Newton Drury stopped and turned
to them and he said, “Howard, my first responsibility is to the tree.” With that
Howard Hayes exploded. He said, “My first responsibility is to the occupants of
eight cabins, and if that tree were to fall on them, I would plaster this
meeting across the front page of my newspaper.” This was the most absurd thing.
Two guys I had the utmost respect and admiration and esteem for were really
going at each other. Well, Eivind Scoyen spoke up and he said, “Mr. Director,
why don’t you let me talk with Howard about this matter?” Drury turned and he
said, “I think that is a great idea.” With that, the group dispersed and Mr.
Drury and I came back to Washington. Of course, we cut the tree down. And that
was a remarkable experience that I had.
W.E.– My definition of the Park Service is an
organization in which, if a name is mentioned, a story is bound to follow and
it’s often long. But it’s full of interesting characters who have stories to
tell.
Would the same be true today,
do you think?
W.E.– That’s a good point and it is not as
true. I don’t think there are as many characters as there used to be, because
it’s a bureaucracy now, I guess it has to be, and so individuals don’t play such
an important role as they used to.
Jefferson National Expansion Memorial
Let’s move on to your tenure as
director, Mr. Hartzog. When you became director what in your previous background
and experience did you find most useful, maybe something out of your experience
at Jefferson National Expansion Memorial. Are there things you could point to
when you became director and say, “Well, I know this, because of my past
[experience],” that kind of thing?
Well, I was very fortunate. [In 1955] when I
was the assistant superintendent at Rocky Mountain National Park, the government
didn’t have any training for senior-level managers. The American Management
Association gave the government eight scholarships to the managers program
taught by the American Management Association at the old Hotel Astor in New
York. I received one of those scholarships. Of course, the program was heavily
supported by industry. Characters in my particular class came from Hughes, or
from AT &T, Libby [Corporation]. All of those big-name companies had their
mid-level managers at this program.
It was chaired by Laurence Appley, the
chairman of the American Management Association, who had been the vice president
of an international oil company and his domain was the eastern part of Asia. As
he related to us, in his office there were two people, himself and his
secretary. He pointed out that the reason was, “My managers in the field, when
they had a problem, wanted to discuss it with me and not an assistant to me. And
therefore I didn’t need any staff.” It was that tenor of the responsibility of a
leader that I developed through that management program. I have a concept of
management which I felt was pretty well grounded and was unique in terms of
government service, because I never encountered that in the government.
I mean, the government was looked on as
something different. I think one of the problems with government [work] today is
[that] it is looked on as something different and something anybody can do. As
long as it is politically acceptable, [you will have the attitude that] anybody
can do government work, at any level. And that’s not true. Some of the most
difficult, sophisticated management responsibilities in the world are done by
government employees. I now have spent about half of my life in government and
about half of my life as a private practicing attorney, and I would say between
the two I have met more talented people in government than I have in private
enterprise. There are a lot of advantages in private enterprise that don’t work
in government, such as [family wealth] inheritance, that give people prominence
and position and authority. They don’t get that advantage in government.
So you had a concept of
management in mind.
That was different than anything.… Then I went
to St. Louis, and when I got [there] I discovered that I was not the first
choice for St. Louis. I got the position because I was the last guy who would
agree to go. They had offered the job to any number of more senior people who
turned it down. They didn’t want any part of it. And as one of my friends wrote
to me, “What in the hell did you do now that got you to St. Louis?”
Why did you want it then?
Because I wanted an opportunity in any shape,
manner, or form. I was on the make. I think that’s a modest way of putting it,
don’t you, Bill?
W.E.– Accurate.
G.H.– I thought it was an opportunity. When I
got there I had a fantastic surprise, because the mayor of the city of St.
Louis, Raymond R. Tucker, who turned out to be a mentor and a friend beyond
compare, had issued an ultimatum to the director that if the project wasn’t
under contract by July 1, he was going to make arrangements for somebody else to
take it over, because he had been waiting for four years after the money had
been appropriated for the Park Service to do something. I was unaware of that
when I was appointed in December 1958 to report for duty in February.
The first thing I learned when I got there was
that the relocation of the railroad tracks contract was to be under way by July
1, and they hadn’t even finished preparing the plan yet. There were fifteen
organizations that had to review and concur on those plans, from labor unions,
to railroads, to the city. So I was involved in a project for which I was only
technically the final decision-maker. But to make that decision stick, I had to
have the support and agreement of all of these people, any one of whom could
bomb the project.
I learned a lesson in how to challenge people
to something bigger than themselves, because when we got the plans for the
railroad relocation from Eero Saarinen’s 4 office it was May. This was the first
time anybody had seen those plans. And they had to be reviewed and approved by
all of these agencies, including the state corporation commission, which
controlled all corporations in the state of Missouri. I had tried to explain to
my superiors in the Park Service that the normal Park Service review was never
going to cut July 1, because you had to send those plans to the regional office.
That became a month-long process and we didn’t have a month. We had less than
two months left to get it [the railroad track relocation project] under
contract.
I prevailed upon my regional director, Howard
Baker. He was a remarkably fine man, whom, when I became the director, I made my
associate director for operations. I said, “Howard, we’ve got to get everybody
in a room, and we’ve got to let Saarinen’s people explain these plans, and
they’ve got to sign off. We’ve got to go to contracting on a unit-cost basis, so
much for a yard of excavation, so much for a yard of concrete, so much for a
cross tie, so much for a foot of steel track, a unit-cost basis for everything,
and we’re not going to know how much it costs until we’re finished. All we can
have is an engineer’s estimate against which to open for bids. The bids have to
be evaluated on the unit cost, who is offering us concrete the cheapest, and
what is the aggregate sum of that.” “Absolutely no way can it be done that way.
It has to be a lump-sum contract,” my superiors contended. Well, fortunately for
me he [Baker] came to the plan review meeting. And when he saw the condition and
the issue laid out in front of him, he immediately agreed we would be able to go
to bid on a unit-price basis. The result was that we had the groundbreaking
ceremony for the railroad relocation project on June 23. We made it by seven
days. That was one of my first projects.
 |
| Left to right: St. Louis Mayor Ray Tucker, Vice
President Richard M. Nixon, Congressman Tom Curtis, George B. Hartzog, Jr.,
Morton D. “Buster” May, Chair of the Jefferson National Expansion Memorial
Association. Superintendent Hartzog points out proposed features of the
Jefferson National Expansion Memorial, c. 1960. Harold Ferman, photographer.
(National Park Service Historic Photograph Collection, Harpers Ferry Center.) |
The second project was getting Bill [Everhart],
because nobody had yet decided what the story was, what the story of expansion
was. We were going to build the largest museum in the history of the National Park
Service on the largest subject (westward expansion) that the National Park
Service had ever been charged with interpreting and [we] hadn’t written the
first chapter yet. I had a park historian who was more interested in being a
superintendent than he was in being a historian. So I arranged for him to become
a superintendent. Then I had to find a historian, and that’s how I found Bill,
from the first promotion list.
That’s how you met Mr.
Everhart?
And that was another thing about park
management I found out. The first list they sent me, the guy at the top of it
was a guy they were trying to get rid of at the park he was in.
So he was recommended superlatively. Everything
was superlative. I didn’t call the regional director in whose region he served.
I called his friends, because we shared some mutual friends. I knew who he was.
I didn’t know his competence. I called them and they were the ones who said to
me, “They’re trying to get rid of him. They’re trying to unload him. He’s
incompetent. He’s a nice guy, but he’s over his head.”
I took that list and I got on a railroad train
from St. Louis to Omaha, Nebraska, and I walked into [Regional Director] Howard
Baker’s office and I handed him the list and I said, “You can have them. I don’t
want them. The one I want I found from these many telephone calls, a guy named
Bill Everhart, who’s working for the [historic sites] survey team in San
Francisco.” Howard said to me, “Hell, he’ll never go to St. Louis.” I said,
“Have you asked him?” He said, “No, I just know he won’t come.” I said, “Well, I
want him on the list, number one, and you can put anybody else you want on it.
But you put Bill Everhart on the list first and give it to me, and I’ll go back
to St. Louis, and then I’ll tell you whether he’ll come or not.” So I called him
[Bill Everhart], and, of course, Howard was right. Bill wanted to know who this
idiot was on the phone talking with him, [asking him] to leave San Francisco to
come to St. Louis in the first place, in the second place, to undertake a
project which nobody had even started, let alone described the dimensions of it,
and he didn’t have anybody to help.
So what convinced you to go,
Mr. Everhart?
W.E.– Let me tell you why I was available.
About two months before that I had gotten a call from Omaha. They had an opening
for a person who would be in charge of exploring new areas in the Rocky
Mountains. Wonderful. So I came back to my wife, who was from Canada, and I
mentioned the possibility of going there. In all my married life I’ve never
heard her use a four-letter word before, but what she said was, “Where in the
hell is Omaha?” It suggested to me something, so I turned the job down and was
available [for another assignment].
O f course, being in the Park Service, I did
the same thing on [George] that he did on me. I hadn’t heard much about him, so
I started checking around and seeing what kind of job, what kind of program he
had. It just seemed a fantastic opportunity so I took it. But I was called up
for jury duty in San Francisco and I went to report that I was going to be
moving out. The judge said, “Where are you moving to?” “St. Louis.” The judge
said, “My goodness, from San Francisco?” We both sort of felt the same way. What
a great town San Francisco is—but it worked out.
A s George was saying, both he and I were
working with Eero Saarinen. I mean working with the guy meant you in turn
brought in the best possible people that you could get and those people changed
our minds about design, all kinds of design, and so forth. Yes, I started work.
Management Policies and Administration
You both shared a history with
the Park Service and worked together from that point on. Mr. Hartzog, I’d like
to talk about your vision for the Park Service when you became director. The two
of you must have had a shared vision. I’d like to hear both of you talk about
your vision of what the Park Service could be, what it should be, how it should
define itself.
I think that’s a very germane question and I’m
so happy you ask it that way, because that’s exactly the way I approached my
notes to talk with you. I think that is the heart of my nine years as director,
because I think we did, and I think we shared the same vision, because we had
talked about it for a long, long time. So there was not much new in terms of
what he and I thought about the operation. There was a heck of a lot new in what
we did about it when we got here, because, of course, Bill beat me to
Washington. He left me [in St. Louis] and came to Washington for a promotion. So
he was in Washington when I came as director. And one of the first things I did
was to promote him and make him my assistant director for interpretation,
because he had the vision for a new emphasis on interpretation and what it could
mean. He can tell you about that. That’s one of the reasons I wanted him here
[for this interview], because he was an integral part of what we tried to do.
I want to make one other point: when I came
here I was aware of the fact that the opportunity for achieving your ambition is
greatly enhanced with allies. That’s how we were able to build that project in
St. Louis—with our allies. I learned the importance of legislators in a
project’s success, such as the St. Louis City Council, Missouri State
Legislature, and Missouri Congressional delegation.5 Success breeds success.
When we were able to get that contract under way, we created more interest from
more people than you can ever imagine in the city of St. Louis, because it had
been there so long with nothing. We took a lot of ridicule, of course,
[references to the proposed Gateway Arch as] the “wicket” and all of that, but
we never let that depress us. It kind of excited us, because we were going to
build the biggest “wicket” in the world, and we did. So the fact that you had to
involve other people, and the ability and the recognition of the need to work
with other people in achieving your objective was very much a part of my
philosophy when I came here.
Now, with that in mind, what were the
motivations that drove me to change things? Well, when I was in the field I had
spent my time in Washington as a lawyer and as assistant chief of the
concessions division, for a short while as the acting chief of the division when
the old gentleman as I mentioned earlier, Mr. Oliver G. Taylor, passed away. And
then I went [back] to the field but during that Washington experience I wrote
three administrative manuals: land acquisition, concessions, and law
enforcement. I got out to Rocky Mountain [National Park] and I had just finished
the concessions manual, the last one of the three before I got there. We had the
forms in the back that were acceptable for use in authorizing concessions. The
form I had used for a saddle horse permit was the best one I had seen up to that
point. I put it in the manual, but when I got to Rocky Mountain, I found one
that was much superior.
So when it came time to issue those permits the
next year, I said to the superintendent, “You know, this is a better form than
the one in the book. Let’s use this.” He agreed and so we authorized our saddle
horse operators under this park form. At that time you had to send a copy to the
region. So the region got my copy. In two or three weeks, maybe a month or so,
we got a memorandum back from the regional director wanting to know why we had
used this form instead of the one prescribed in the manual. So the
superintendent came in and he said, “What’s this all about?” I said, “Well, it’s
better than the one in the manual. I wrote the manual so, I mean, I know what
they are talking about. If I had had this form, it would have been in the manual
instead of the one that’s in there. So I recommend you put that memo in the
trash,” and that’s what he did while he was standing there. We heard nothing
further of the matter.
But that fixed my view about administrative
manuals. So when I came here as director in 1964, there were several things I
was intent on doing. One of them was that the last time a secretary and the
director had agreed on how they were going to run the park system was when
Secretary [of the Interior] Franklin Lane and later Secretary [Hubert] Work both
did memos for Horace Albright and Mather.6 Since then, no one had written a
memorandum that set out how they wanted the Park Service run and who was going
to run it. So the first thing that Bill Everhart and I started working on was a
memorandum to me for the secretary to sign saying what the policies of the Park
Service were going to be and what its modus operandi was going to be.
After reviewing the draft I had prepared,
the secretary signed the memorandum on July 10, 1964, establishing six policy
objectives: to provide for the highest quality use and enjoyment of the parks;
to conserve and manage the parks responsibly; to expand the National Park
System; to cooperate with other conservation organizations; to communicate the
significance of the American heritage through the National Park System; and to
increase the effectiveness of the National Park Service. In 1964, we had to
change attitudes and motivate people to respond to the emerging needs of an
urban America. That was a secretarial objective; therefore, it became my
imperative.7
That was the beginning. The second thing I did
was—after I got that [memorandum]—I then gave it to the legislative committees
of Congress. Secretary Udall’s memo recognized the three categories of areas in
the National Park System: natural, historical, and recreation. I wanted that
defined by statute so that both the administration and the Congress were in
agreement as to what’s in the park system…. Then we wrote these three management
handbooks, [which] compiled for the first time in one place the individual
policies that applied to natural areas, historical areas, and recreation areas.
 |
| George B. Hartzog, Jr., as assistant
superintendent of Rocky Mountain National Park, 1956. R. Taylor, photographer.
(National Park Service Historic Photograph Collection, Harpers Ferry Center.) |
Then another thing that we did was—we didn’t
have any agreed-upon mission statement for the Park Service—so we developed what
we called the Pledge of Public Service [card]. I’ll give you that if you don’t
have one.8
W.E.– I haven’t seen one for a long time.
G.H.– That was our mission statement. You turn
that over on the other side, and there were goals, our goals in personnel
management, because, you see, at that time if you left the Park Service, you
were gone forever. They didn’t want you back. My experience was that I would
welcome you back with the added experience and learning that you’d acquired.
That’s one of the goals you see listed on the card. We [encouraged] you to go
out and get additional experience.
This is the step of taking that
vision toward actual implementation?
Absolutely—and changing a structure that’s
based on books to a structure that’s based on people. That concept of [having a]
mission statement and the secretary’s memorandum saying what his objectives for
the Park Service were, and we then developed those individual administrative
policies that codified these sections. Then we developed program goals each year
to tie it to the budget and that I meant to have mentioned that earlier, but
I’ll mention it now.
The first thing I did when I came to
Washington was I took control of the budget, personnel, and legislation with the
explanation that I didn’t care who approved the master plan. Nobody was getting
any people or money until I approved the budget and made the personnel
appointment. So the critical juncture of management is people and money, and
then legislation, the foundation for both of them. You can’t operate without
money, and you can’t achieve your objective of expanding the system without the
Congress, because they set the public-land policy of America—you don’t. So
you’ve got to involve them. I took legislation, budget, and personnel; they were
my province. Then I delegated the rest of the operation to the deputy,
associate, and assistant directors in the Park Service. Now about that there are
a lot of questions. Some of them say it was a good job, and some of them say
that it was not done very well. But that’s why I’ve got Bill, and he’ll fill you
in on that.
The other thing I did is that I wanted to know
what my customer thought about my operation. What are the visitors getting, and
what do the visitors have a right to get? So I set up an operations evaluation
team.
I wanted to know that internal controls were
in place as required by the laws enacted by Congress and the regulations
promulgated by the General Accounting Office [now the Government Accountability
Office], the Office of Management and Budget, and the secretary for
accountability for money and property. I had an assistant director for
administration who oversaw these functions, but I wanted to know more.
The Park Service is in the
park-resource-preservation and people-serving business. You can have a clean
bill of health from the auditors that tells you no one went south with anything
of value. But it does not tell you how well you accomplished the mission. I
established an operations evaluation unit to answer that question. The unit was
small with two clerical workers and three senior executives who had experience
in legislation and regulations, budget and appropriations, personnel management,
and field operations.9
There were three people of senior rank on the
team. One of them had been my previous personnel officer. One of them had been
my previous chief of legislation and congressional affairs, and one of them had
been a previous regional director: Hank [Henry G.] Schmidt, Frank Harrison, Jack
Pound. They traveled. That’s all they did. No audit. They were forbidden to go
into the back office and look at the books. Their view was the visitor’s view in
the park. What do the signs look like? What is the condition of the roads? What
do the buildings look like? What is the condition
of interpretation? Does it have a story that the visitor understands and is
interested in? Is it communicated well? Or does he [the ranger] have on a dirty
uniform and not know what he’s talking about? What does the visitor see? That’s
what I wanted to know.
 |
| Left to right: A. Clark and Alma Stratton with
their son; George Hartzog, III, Nancy Hartzog, Conrad L.Wirth, and Helen and
George B. Hartzog, Jr., at Hartzog’s swearing in ceremony, 1964. (National Park
Service Historic Photograph Collection, Harpers Ferry Center.) |
They went from area to area and what they
found to be excellent or very good in one area they shared with another, so in
that way what was innovative and creative was quickly spread to the field where
it counted. What was a real problem they sent to me in a blue envelope,10 a
lousy park operation or a superintendent not on top of the job. I sent a copy
[of the report] to the regional director with a note that I wanted to see him
and the superintendent in my office in thirty days to discuss this.
The first one that went out happened to be
involving one of my favorite people, Fred Fagergren, who had been superintendent
of Grand Teton and whom I had just promoted to be regional director in Omaha. He
got that memorandum, and he just came apart. You couldn’t imagine this wonderful
man using such language to describe the inspector who wrote that report. What
did he know about park operations? “Well,” I said, “Fred, he doesn’t know
anything about them, but I had the doctor certify that he has very good vision.
He can see. He’s not blind and that’s all that is—a report on what he saw. The
signs are not maintained. The road has potholes in it. The ranger had a dirty
uniform on. The other thing that he [the inspector] went on about involved an
interpretive program in which the person stood in front of him and read half of
it instead of having memorized the exercise. That’s what the visitor saw and it
was a lousy visitor experience, and that’s what I want to talk about.” “Well, I
know that’s not the way it is,” [Fagergren retorted]. I said, “Well, why don’t
you do this. Why don’t you just cool off and go to the park and see what’s
happening. Maybe it’s not the same park that you left.” Well, he quieted down.
Three or four weeks went by and it was time
for my meeting. Helen Johnson, my secretary, called Fred to set up the meeting.
One afternoon, late, I got a call from Fred and he said, “We don’t need that
meeting.” I said, “Oh, yes, we need that meeting, because I want to find out
what’s at the bottom of all of this.” He said, “I’ve already done it [identified
the problem] and it won’t happen again.” So the reports had the added incentive
of giving the regional directors insight into how their parks were being run.
Often they get involved in paperwork, just as the director does, and do not see
park operations often enough.
Vision
Mr. Everhart, I’d like to hear
your thoughts on the vision that you shared. In my reading, a theme of that
vision that really stood out was relevancy, and maybe if you could talk about
that, too.
W.E.– When the Park Service was formed back in
1916, there were maybe fifteen national parks. Within a couple of years,
interestingly enough, the leaders of the Park Service decided one of the major
objectives of the values of the park was education. The Park Service was
established in 1916 and by 1920 in some of the major national parks they were
trying out evening campfire programs. If you’ve ever gone to a national park
they’re still doing that to tell people about things. Horace Albright, one of
the founders in Yellowstone, was hiring naturalists. And they used to give
walks, and in the evening put on slide shows. Well, they called it initially
“education.” Then they thought that sounded more like lectures and so forth, but
what they were doing was telling people stories about the animals, and the
flowers, the trees, … “interpreting” wildlife management, biology, geology, and
so forth. Essentially, they were translating a foreign language. So
interpretation became one of the four important park activities, along with
ranger activities, administration, and maintenance.
At the time I joined the Park Service, I was a
historian at the University of Pennsylvania working on a Ph.D. I came back to
Gettysburg, my hometown, over a weekend and ran into the park historian at
Gettysburg, who offered me a job as a seasonal. So I worked one summer and then
went back to school until the Park Service invited me to come back and be a
permanent employee. Well, at that time I didn’t think that much of the Park
Service and I thought it over. But I did figure here I was, nearing 30. I didn’t
even own an automobile. I needed the money. So I joined, intending to finish up
the Ph.D. soon.
In the first six years I was in the Park
Service, I had six different jobs. What I realized is that the archeologists,
the architects, and the historians and so forth were doing programs in the park
which should be of a value and an excellence comparable to the park itself. When
you’re doing things in Yellowstone, whether you’re doing the visitor center, or
whether you’re doing the exhibits in the museum, they ought to be on the same
level of [quality] and interest as the park itself. This is no place to do
sloppy work.
Underneath the Gateway Arch, the Park Service
planned to develop the largest museum it had ever undertaken. That’s what George
called me to do. But as we made visits to Eero Saarinen’s office and saw the
quality of the work being done, we got the idea of why not hire Saarinen to do
the museum? We would do all of the historical research and have him design the
museum.
So I went up a couple of times to his office—
so we decided to ask Saarinen to do the museum. He agreed and invited Eames to
help. I don’t know if you’re a fan of Charles Eames,11 the chair maker and
designer and so forth— Well, to make a long story short, they made their pitch
to the director. He told them, “No, we already have the best museum designers in
the country.” But later on, the museum was designed by a former Saarinen
architect.
G.H.– That’s the vision we brought back here.
And that caused a lot of consternation, because it had been an organization that
was run by personalities and by administrative manuals. We had fifty-six of
those books, and I was convinced that that was the bottom line of why we
couldn’t bring about any change. So I asked the regional directors about that,
because we had to not only develop our program standards but also develop
personal performance standards. These standards told the employee the conditions
that exist when the job’s done satisfactorily. I was convinced from what I was
hearing that always we went back to those cotton-picking manuals.
So I asked the regional directors to look at
the manuals. They agreed that many of them were out of date but said we should
keep them because it insured uniformity, and that’s when I came unhinged. I
said, “You know, that happens to be the last thing I’m looking for. I want
creativity, and innovation, and we’ll get it my way, if we abolish them.” And I
abolished every one of them, thinking that never again would the Park Service be
able to put them together, because they wouldn’t have that many people. Well, I
wasn’t gone five years before they’d rewritten up to seventy volumes of them. Do
you want to know the difference in the Park Service then and now? That’s it! Now
you’re using a book to run the place, and back then we used people to run the
place. I’m perfectly happy to have the record compared when we used people as
opposed to when you use books.
I guess part of that emphasis
on people was, again, with this idea of relevancy, looking for ways to reach out
to a broader American public, a more diverse American public, and attract them
to the parks.
We were already excluding from our management
over half of our population, because no woman except one and no minority had any
management job in the uniform service of the National Park Service. We had one
woman who was a park superintendent. She [Wilhelmina S. Harris] was Mr. [Brooks]
Adams’s secretary when the Adams [Memorial Foundation] gave the Adams Mansion to
the National Park Service, and the requirement in the transition was that she be
retained as the manager of the estate. I like to tell the story that the only
woman superintendent we had was a gift. And that was it.12
That was the situation when we opened the system up to women
and minorities. We also opened up the Park Police. I appointed the first
minority chief of any major police department in the United States. You know,
here we are—and we’re saying that crime is rampant and that most of it is in the
center [inner] cities. Most of it is generated by impoverished minority groups,
and yet who is running the place? We have nobody who can speak their language.
We’ve got nobody who is empathetic to them. And I learned from my experience in
St. Louis where our guard force was African Americans. They were some of the
most competent people I had there. I don’t think there was any one of them whom
we had who didn’t have the respect of every professional we had on the staff
there.
Can you put that in the context
of President Johnson’s Great Society program? It seems like what you were trying
to accomplish also fit into the broader goals of the administration.
I don’t think there’s any question but that the
success of it depended upon the fact that it was consistent with what he and the
secretary were trying to do. But I think that my explanation is: Why was I so
committed to that? Because my experience from my youth said to me that women are
the most competent people. Our family was saved by my mother, not by my father,
because the Great Depression had made an invalid out of him. Our family was
saved by her. So I knew what women could do.
Of course, I had the same experience with the
blacks in the South. I knew that some of the most talented people in our town,
our little rural country town, were the black people. An electrician who was a
black man was one of the most competent people in town, but he had to come into
your house by the back door. That was repulsive to me. Those were the motivating
factors that said, you can’t exclude such people from management and have a
successful team. But certainly it would never have succeeded without being
consistent with what the secretary and the president wanted. And President
Johnson’s experience was very much like mine. We both were raised in the South.
It sounds like you’re
describing a very personal commitment to the goals of the Great Society. Is that
accurate? Do you want to elaborate on that?
Absolutely. I don’t have any problem with that
[the goals of the Great Society]. I believed [in] that and I believe it still to
this day. Yes, I do. I believe that and I think that we are leaving behind a
great segment of our population, which is a tragic failure of government. But
that’s not because the government employees are incompetent. That’s because
we’ve got an administration that doesn’t share those objectives.
A common Southern reason for believing black
people are poor is because they’re lazy. Well, it’s just a falsehood, that’s
all. They have had no opportunity. When they have opportunity they’re as
successful as anybody else.
Certainly the Park Service has
begun in the last ten years to incorporate sites into the National Park System
that reflect a more diverse history. Is that a trend that you’ve also seen?
Absolutely.
W.E.– Women’s Rights National Historical Park,
speaking of the way in which that [trend is exemplified]—and another one, we can
talk about how Wolf Trap came about.13
G.H.– You know, Bill Everhart and I believed
that our historical cultural parks were mostly birthplaces and battlefields.
That was what we were commemorating. The military started it by saving
battlefields, which ultimately in the 1930s were transferred to the Park Service
and became the core of our historical parks in the system today. Birthplaces and
battlefields, but nothing in between about what the creative people who came to
this country accomplished. Every politician is anxious to jump out and proclaim
[these sites as symbols of] the American way of life. When I became director, we
hadn’t commemorated any of that. We started that [effort] when Bill and I were
in the Park Service, and Wolf Trap is one of them. We had a whole list of
cultural park proposals.
I even had a cultural park on the boards to
interpret the cultural heritage of the Zuni Tribe…. It would have been a
“counterpart proposal.” We would interpret the Zuni history and we would put in
a Park Service career organization, and the chairman of the Zunis would appoint
a counterpart. NPS and American Indian staff would work side by side. We agreed
that when the Zuni had reached a level of competence that he could handle the
job, we’d take our career employee out. [Eventually] that cultural park would be
staffed entirely by Zuni Indians. Just think what a marvelous experience that
would be today for somebody from New York being able to walk into a great
cultural park in the Southwest and all they meet are Indians, Native Americans.
Well, that went by the boards because one of the [Nixon administration’s]
objectives in getting rid of me was to stop that legislative flow of new areas
into the park system. The administration … operated under the slogan of
“thinning of the blood.”14 I’m sure you’ve run into that.
If you would, talk about your
concept of the system: how you would define it and whether it’s a finite thing
or whether it should continue to grow; just your concept of parks as a system
and how to determine what should come into the National Park System.
I saw a television program last night on this
fantastic formation in the state of Washington. Did you happen to see that?
Well, I forget what the title of the program was but it was about Missoula Lake.
Have you ever heard of Missoula Lake?
No.
I never had either. But there was a glacier
independent of the Canadian glaciers that came down in the Ice Age that formed,
that blocked the river that goes through Missoula, Montana, and created a
500-mile lake, 1,000 feet deep. And when the water broke the dam of the glacier
from the Washington State side, that water washed across the state of Washington
and into the Pacific Ocean. I don’t know the name of it, but it’s a formation
that we don’t yet have in the National Park System. I think it should be in the
National Park System. I think the natural areas have not had nearly the
opportunity for expansion.
We still lack a good hardwood national forest
park in the Northeast. We were going to do one in Pennsylvania. That was when
the concept of national preserves came about. I told Joe [Rep. Joseph M.] McDade
[of Scranton, Pennsylvania], the senior minority member on the House
Appropriations Committee, that Pennsylvania had a large area of land that had
been polluted with tailings from mining. This land could be set aside as a
preserve. We were going to set it up as a preserve for thirty years with no
visitation, use it for the Job Corps boys and girls to go in and restore the
natural environment. The restoration could take decades but the result would be
a great natural park. This is much like what the CCC [Civilian Conservation
Corps] boys did in Shenandoah [National Park]. Shenandoah was all farmed over,
cut over, burned over, and today we argue about the size of the wilderness.
That’s what we could have if we used those preserves in that way in the
Northeast [and took] over this mined out, depleted land, which often is a burden
to the communities where which it exists. McDade could not get enough support
and never introduced legislation. Instead he focused on Scranton, Pennsylvania,
and railroads. He wanted the Park Service to look at Scranton as a site to
interpret railroads. The Park Service was not interested in doing this. When
McDade secured an appropriation for a railroad historic site, the Service had no
choice. Steamtown [National Historic Site] was not the best national park but it
is the only one that reflects the history of the railroads. We’re creating
history everyday, so there will never be an end to historical areas.
We haven’t nearly finished commemorating the
cultural achievements and the achievements of the Industrial Revolution in
America and the contributions that … enrich our lives everyday. Those things
ought to be in the National Park System. We’re building the park system for
eternity, not for tomorrow. So you can talk away the relevance of it: “We got
one that looks like that so we don’t need another one.” But we don’t have that
one that talks about the Industrial Revolution. We have the Saugus Iron Works
[National Historic Site], but the Saugus Iron Works to represent the Industrial
Revolution is like a pimple on an elephant. I mean, there is so much more to the
Industrial Revolution that is not commemorated. They got a little bit of the
Ford family money in the museum to Henry Ford in the Detroit area. But heavens,
that’s just a miniscule part of the whole story of transportation [as it evolved
through the Industrial Revolution and afterward] in this country, none of which
is in the National Park System. And all of which ought to be.
You mention the term “thinning
of the blood,” which former director James Ridenour coined. How do you feel
about that concept? Do you think that the process of deciding what sites come
into the system has become too politicized?
Let me tell you. You can’t get it too
politicized. You know why? Because the framers of the foundation of this
government said politicians are the ones who are going to establish the
public-land policy of America. That’s why you find that my term as director was
so much different than those of my predecessors. Mather and Albright believed
very much, as I did, in the role of the Congress. That’s why Mather spent
thousands of dollars personally taking congressmen out to the parks.
I had a “show me” trip every year, in which I
invited the Congress to go see the parks in the National Capital Region. The
idea came from Horace Albright who said that the National Capital Parks was a
microcosm of all of the natural areas and cultural areas that we had in the
National Park System outside of Washington. And that’s true. We’ve got the
monuments as cultural, historical areas; we’ve got Rock Creek Park, one of the
first natural areas saved in the National Park System. We’ve got them all. So I
ran that “show me” trip every year financed by a donation from Laurance S.
Rockefeller, which Horace Albright arranged. Those members of Congress, the
politicians, are the ones who make the policies so you’ll never get me to say
that there is a “thinning of the blood” of any congressionally approved area,
because that is the policy-making body of all public lands in America, not the
bureaucrats in the National Park Service.
Now the historians, they have their criteria.
Chickamauga [and Chattanooga National Military Park] may not be as historically
significant as Gettysburg, but the Congress established them both. Who is to say
which one shouldn’t be there? And certainly I can agree that Gettysburg was more
influential in the course of [the Civil] War than perhaps Chickamauga. But I
don’t know that I would exclude Chickamauga to have Gettysburg. I don’t think
you can get too much politics in it [the selection of sites], that’s all I’m
trying to say.
Related to that, in a 1981
interview you indicated that during your administration the Park Service
witnessed what you called “the largest legislative explosion in its history.” I
would love to hear you talk about how you account for that explosion. It sounds
like recognizing the important role of Congress was part of that.
Absolutely. I wore out three pairs of shoes a
year walking the halls of Congress to make it happen. Yes. Absolutely. That was
it. That was my commitment. I never once missed a congressional hearing in which
I was asked to testify. Not once, because that’s the body that sets the
public-land policy of America. The president is important, because he represents
one-third in the legislative process. He can veto it, and then it takes
two-thirds plus one to overrule him. So he represents one-third minus one. But
he’s not the maker of public-land policy, and neither is the director of the
National Park Service. That’s why I was very careful to get my directive from
the secretary confirmed by the Interior and Insular Affairs Committee and a
piece of legislation saying the National Park System consisted of natural,
cultural, and recreational areas as the foundation for my management policies.
I’ll say this without any sense of criticism,
but when the [presidential] administration decides in public-land matters that
Congress doesn’t count, they’re absolutely totally mistaken, because that’s a
constitutional responsibility of the Congress. It’s nothing dreamed up by one
politician or one political party that has a minority or a majority of the
voters at any time. That is a mandate given the Congress by the founders of the
Constitution to set the public-land policy of America. So I never felt they were
meddling. I did my damnedest, and I make no apologies, to engage them and
cultivate them, and to take them fishing if that’s what it took to get the bill
through. Or to take them hiking if that’s what it took to get the bill, whatever
it took to get the bill through, I was for doing it.
You have also spoken over the
years about the distinction between congressional authorization and
appropriations, and how important getting the money was. Would you like to
elaborate on that for a minute?
You better believe it. That was, so far as I
know, the first time ever that I got the authorization committee [the House
Committee on Interior and Insular Affairs] to go sit down and talk with the
Appropriations Subcommittee [the House Appropriations Subcommittee on Interior
and Related Agencies]. But I was able to do that because of my total commitment
to the fact that not only the authority that I had, but the money that I needed,
had to come out of the Congress, because I can’t spend a nickel unless they give
it to me. I’ve got to first get it authorized, and then I’ve got to get it
appropriated. If there is a difference between the two committees, I can have
all the authorization in the world, but if I can’t get the chairman of the
Appropriations Committee to appropriate the money, it’s useless. That was when I
was able to get congressmen and the leadership of my subcommittees [House
Committee on Interior and Insular Affairs and House Appropriations Subcommittee
on Interior and Related Agencies] to sit down across the table from each other
and talk about my budget. I don’t apologize for that. I think that is what has
to be done if you’re going to get your money.
Historic Preservation
Let’s talk about cultural
resources and historic preservation. Would you put your initiatives in the area
of historic preservation in the broader context of the historic preservation
movement at that time, and maybe talk a little bit about the National Historic
Preservation Act of 1966 and what that meant for the Park Service?
Well, I looked on the Historic Preservation Act
of 1966 as being the mechanism for the Park Service to extend its influence [in
historic preservation], which began with the Antiquities Act of 1906 and
increased with the 1935 Historic Sites Act.15 The 1935 legislation was the first
time that the Congress assigned the Park Service responsibility for the
preservation of our national history. Prior to that, the president was
authorized to establish national monuments under the Antiquities Act of 1906.
The president established national monuments by presidential proclamation. But
in 1935 this young bunch of creative people came in the government as a result
of the federal [New Deal] programs to put people back to work. I forget all
their names, but it started with Ronnie Lee and Herb Kahler.16
The 1935 act was the one that authorized
Secretary of the Interior Harold Ickes to recognize historic sites. That was the
basis for St. Louis JNEM [Jefferson National Expansion Memorial]. JNEM was the
first area established under the Historic Sites Act of 1935.17 The legislation
gave us a broad charter, but it didn’t provide any money. By the time the 1960s
came around, there were a lot of areas and program activities and other
departments that were eroding the responsibilities in the areas of the National
Park System (both the natural areas and especially our historic and cultural
areas) [like] tearing down historic buildings, putting roads through the center
city, knocking down historic districts.
Urban renewal?
Yes. The whole works.
Could you tell me a little more
about your role in securing passage of the National Historic Preservation Act of
1966?
In 1964, Rep. Albert M. Rains, chairman of
the House Subcommittee on Housing, indicated to Laurance G. Henderson that he
would be interested in pursuing a project of public interest after retirement.
Henderson and Carl Feiss, a trustee of the National Trust for Historic
Preservation, decided that the former congressman should lead a special
committee that would examine preservation activities in Europe and prepare a
report detailing the need for preservation in the United States.18
[There was] a young man, Larry Henderson, who
was an assistant to Senator [John J.] Sparkman of Alabama, and Casey Ireland,
assistant to Bill [William B.] Widnall. Bill Widnall was a Republican
congressman from New Jersey on the House Subcommittee on Housing. Larry and
Casey persuaded these legislators of the need to have a look at what was
happening. They persuaded them to look at historic preservation in America using
the insights that could be garnered from the restoration of the face of Europe
after World War II . They19 went to the Ford Foundation and got financing for a
grant from the Ford people to do this.
Gordon Gray, former secretary of the army in
the Truman administration and former president of the University of North
Carolina, was then the chairman of the National Trust for Historic Preservation,
which was an organization [that had grown] out of the 1935 Historic Sites Act.
The Trust was established in 1949. The Park Service had played a key role in
that with Ronnie Lee and Herb Kahler and others. I was an ex officio member of
the board of directors of the National Trust. But the moving force in it was
Gordon Gray. They [the board of directors] had enticed Gordon Gray to take over
the leadership of that organization. Gordon Gray gave political muscle and
enlarged the perspective of the Trust.
Henderson, Feiss, and Rains recruited members
for the special committee. They invited heads of federal agencies involved in
financing public construction projects or pursuing preservation activities to
serve as ex officio members. Secretary of the Interior Stewart Udall was one,
and [Secretary Robert C.] Weaver of Housing and Urban Development was one, and
the [secretary of the] Department of Commerce was one.20
It was [urban renewal] programs that impacted
the core of the cities, which is where you find most of the cultural resources
in America. And the highways were just busting right through cities, destroying
neighborhoods and historic heritage right and left. The money the Ford
Foundation put up enabled them [Henderson and Feiss] to involve the Governors
Association, and the League of Cities, and the [U.S.] Conference of Mayors, all
of which were very potent political organizations. And in the league there were
prominent preservationists.
Henderson served as the committee’s director
and made the trip arrangements, assisted by Casey Ireland. The special
committee, which became known as the Rains Committee, visited eight European
countries with notable records in preservation.21
They went to Europe to discuss [restoration],
and to discover, and evaluate what had happened on that continent after the
devastation of World War II. The secretary designated me as his representative
on that task force. That’s where my involvement started. So it was there that I
made all of my contacts, with Phillip Hoff, governor of Vermont and a very
prominent Democrat in the establishment, and Gordon Gray, whom I got to know
very personally, and Casey Ireland and Larry Henderson.
Several weeks after returning from Europe, the
Rains Committee met in New York City and approved recommendations that Feiss and
Ireland had drafted for a new national historic preservation program in the
United States.22
It just kind of evolved that we wrote a
report. With Heritage So Rich [Random House, 1966] was the name of the final
publication that included the report we wrote. One of the recommendations of the
report was that [the federal government take an active role in historic
preservation]. We took the position that the most important thing we needed was
money to support state and local and private historic preservation efforts,
which was a key to the success in Europe with the local government and private
enterprise.
That [financial imperative] was
something that the trip highlighted?
That trip brought all of this together. I
reckon [the reason I was included] was primarily because I was an ex officio
member of the board of the National Trust for Historic Preservation, but also
because I was director of the Park Service, and the fact that I was a damned
good lobbyist. I got a note from a guy that I have a great deal of respect for,
Carl Hummelsine, who used to be the chief lobbyist for the State Department
before he went to Williamsburg, as the president of Williamsburg, for the
Rockefellers, and developed that. He wrote me one day a note [calling me] “the
second best lobbyist in Washington.” Then he put, “P.S. I’m the first.” And he
was, because he was there with John Foster Dulles, and he was the face of the
State Department on the Hill. I don’t think there was a more prominently
associated politician in Washington. He [later] went to Williamsburg.
Out of that Rains Committee came this proposal
for legislation that would not only set the dimensions and create a National
Register of historic sites and structures, which we found to be of special
significance, especially in France, but would also provide money to match state
and private money to give spirit and body to the historic preservation effort in
America. It was left to Gordon Gray and me to get that legislation through the
Congress.
As I understand, it wasn’t easy
initially to get the draft legislation through Congress.
It wasn’t. I’ll tell you about it. Nobody paid
much attention to the legislation until I got it to the Hill. And then when I
got it to the Hill, then the HUD [Housing and Urban Development] people decided,
“Oh, there’s money here.” Then all of a sudden Dillon Ripley of the Smithsonian
discovered, “My goodness, there’s international representation here.” And this
gives the Smithsonian a chance to branch out. Both of those [groups] tried to
raid that legislation. I don’t take any credit for writing the bill, because
that was done in the committee. But I was the principal [person] who got the
[National] Historic Preservation Act of 1966 [passed]. And I’m the guy who saved
those provisions of the international representation, the IUCN [The World
Conservation Union]. The matching grants program which HUD wanted is in the Park
Service today as a result of what I did in getting that bill through.
As you say, it wasn’t easy. But I had the
confidence of Casey Ireland and Larry Henderson, a Republican and a Democrat,
both of whom were most intelligent, articulate guys, who believed in me as an
individual and who believed in what I was trying to do. They, too, believed in
the concept of keeping the various historic preservation responsibilities
together under one agency because of the close coordination required, rather
than spreading it all over hell’s half acre. So yes, with Gordon Gray I take
credit for having passed the Historic Preservation Act of 1966. There were many
hands on the tiller getting to that point, but when it came down to the bottom
line, it was Gordon Gray and I who got that bill through.
Revitalizing The Service
Your administration marked a
transition in so many ways. The National Historic Preservation Act, as you
mentioned, extended the Park Service’s preservation responsibilities outside
park boundaries. We talked only briefly about the explosion of new legislation
during your tenure, such as the National Trails System Act. Mr. Everhart, you
wrote that Mr. Hartzog “might be termed the last director of the old Park
Service.” I’d love to hear both of you comment on the idea that this was a
transition period. Would you like to go first, Mr. Everhart?
W.E.– I think that with the coming together of
President Johnson, Stewart Udall, and Hartzog for the Great Society, there was
really sort of a revolution. I’m a historian. I know the people who live through
a revolution never realize it. It’s the next generation who has to realize it.
So that was the time, and the great tragedy for the country was that LBJ got
caught up in the Vietnam War. And that is where all of the money went.
But during that time, all things were possible
and the Park Service started looking where it had never looked before for parks
and for activities. Like Wolf Trap, Stewart Udall and George, engaged in a
little conversation, mainly, “Is culture a part of history?” And when they
decided that it was, then many others expanded it [the number of cultural
sites]. At the same time with the victory [for historic preservation, the
Service started] getting involved in so many things that the organization itself
got to be—I think in our time 7,000 employees; now it’s up to 15,000
employees—now it’s probably a bureaucracy. We always tried. At the same time we
[the Service] are doing things that George and I would be astonished to even
find out we’re doing. But once it started up it hasn’t stopped. The Park System
has expanded, but I think it was during those days that it took off for the big
revolution.
Do you see your tenure as a
transitional period, Mr. Hartzog?
I suppose in looking back you would have
thought it was a transition. I never really looked on it as a transition. I
thought of it as a revitalization, and I still look on it as that. You look back
at Steve Mather and Horace Albright, and I put them together, because of the
great difficulty Mr. Mather had with two or more years of his administration.23
It was really Horace Albright’s administration. They were interchangeable in the
years from when Mather was director through Albright’s term; it was really one.…
That was a period in which the Service set its bounds, branched out into new
areas. It had no historic areas. Horace Albright brought them in, in that one
fortuitous trip that he made as a passenger with the secretary and President
Roosevelt to Shenandoah and the Blue Ridge Parkway. That’s where Horace Albright
got the historical areas in that few minutes that he talked with the president
about it.24
So I looked on it as a revitalization of that
era in which there were no limits. There was a great rapport between the Service
and the Department [of the Interior]. The secretary was involved and gave me
free rein to go and do. I always kept him fully informed. He knew everything I
was doing.
This was Secretary Udall?
Udall. I had the same kind of relationship with
Secretaries [Rogers] Morton and [Walter] Hickel. They didn’t circumscribe me.
That’s one of the reasons that they give for President [Richard] Nixon’s quote
in [H. R.] Haldeman’s book: “Rogers Morton won’t get rid of the son-of-a-bitch.
But he’s got to go.” Nixon meant “Morton wouldn’t contain him, so I’m going to
contain him. I’m going to get rid of him,” you know. But they [administration
officials] were a part of it, because I always kept the secretary advised of my
activities and pending legislation. The White House wanted to stop the expansion
of the National Park System.
Be that as it may, if people want to look on it
as a transition, then it was a transition, because I’m sure we came out of it a
different organization than we went in. The Park Service had become a
bureaucratic organization hidebound by its books and its rules and regulations.
I think Bill Everhart and Ted Swem and Howard Baker and Ed [Edward A.] Hummel,
and those of us who had a new vision about what created the Park Service, could
bring it [the organization] back to the [original mandate for the] Park Service.
And we restored it by abolishing handbooks, making superintendents responsible
for management, saying to the employees what a satisfactory level of performance
is, what the policies are and they decide how to run the park on a day-to-day
basis without having somebody in Washington write a book answering all of their
unasked questions.
In that 1981 interview, you
indicated that you had: “A freedom of movement which none of my successors have
ever had, and which I doubt if any of them will ever have again.” It sounds like
that’s what you were talking about with the support from the department.
Absolutely. Yes. I don’t know if any of them
have had that liberty since, do you?
W.E.– Well, it’s gotten so big, but one thing
is that George initially went in and got the approval from Udall that he
[Hartzog] would appoint every superintendent in the park system. Well, that was
a clever way to do it, because every park superintendent in the system was
looking forward to moving upward, and he knew that he would have to impress
George. So by doing that George was able to get the support he wanted. I guess,
as I recall George’s conversation with me one time, he was pointing out that he
gave the superintendents his authority, because they had to do things and make
decisions and so forth. But he could not delegate his responsibility. In the end
it was all going to come, the things that get out of hand, come back to him.
So that is the way to operate the system, and
the difficulty was it got too big. Now it would be literally impossible. The
Park Service has become a bureaucracy. I guess what’s happened is, it [the
responsibility] has moved down. The superintendent now runs his park, and it’s a
bureaucracy. And a lot of the goodwill came out of it [the Service when it
became more bureaucratic]. [But] it’s still a great organization, and we still
have a great park system.
G.H.– I met with every superintendent in the
National Park System once every year, Friday, Saturday, and Sunday. We convened
on Friday night, had our meeting on Saturday, and tried to adjourn by noon on
Sunday, so they could be home to go back to work on Monday morning. They were
invited to bring their spouses, and I met with the wives separately during that
session to hear what they thought about the Park Service.
I don’t know. That took an awful lot of time
from my family, but my wife approved of it before I started it. I left this area
on Friday morning, and I didn’t come back usually until Monday, because if a
superintendent wanted to stay individually and talk with me on Sunday after the
meetings were over, I stayed overnight for that purpose. No minutes. No agenda.
Just your problems, whatever you want to bring up we’re going to talk about it.
The only record ever made was, if you brought up a problem and we agreed on an
answer that had Service-wide implication, then that answer went out the next
week on a pink memorandum to all regional directors so that that communication
went throughout the Service. But otherwise no record was ever made of it.
I felt that was one of the most important
things that I did in meeting with those guys, because we could sit across the
table from each other and talk about their problems. I had no agenda. I spent
the first fifteen minutes telling them what was going on in the department and
in Congress, where the legislation was, where the appropriations were, what, if
anything, the secretary was all churned up about and wanted to do something
about. That was it.
I also insisted that the regional directors
give me a list of five of the most talented people in their region every year.
And I kept that list in my desk drawer. At the end of the year, I took it out
and compared it with where those thirty-five people were at the end of the year.
And generally every one of them had been moved to a new position during the
course of that year.
You also sent them to the
Federal Executive Institute.
Absolutely. We contracted with the Federal
Executive Institute at Charlottesville, Virginia, to devise and implement a
team-building program to foster cohesiveness in our changing organization. The
institute was established by the Civil Service Commission (now the Office of
Personnel Management) to train senior managers in the federal government. The
University of Southern California loaned the director of its School for Public
Administration, Dr. Frank Sherwood, to the federal government to head the
institute. The sixty-day residential pro