OFFICE METHODS IN A MUSEUM
By Dr. Gee. C. Ruhle
Behind the current methods of office practice in a museum, prompt
ness and efficiency are as vital, as important as in other business.
Correspondence: All official letters issuing from a park
naturalist's office should be typewritten and carbon copies made and
filed in alphabetical order of the addressee's name. With these
duplicates should be filed letters received. It may be found convenient
to keep index cards of organizations listing names of individuals
therein with whom correspondence is held. Some follow-up system should
be adopted to insure proper disposal of all letters received. This can
be greatly facilitated by use of rubber stamps, so that the letter may
be routed around the office before it is filed. I personally make
marginal checks on all letters to insure answering all items or
otherwise designate that the portion checked is important or should be
followed up. If on a certain date, a reply to a letter should be on
hand, or a letter should receive other attention, the date is jotted in
a square in the upper right hand corner. Letters so stamped are recorded
on a sheet or pad to receive proper attention.
Memoranda: It is suggested to keep notes on cards or scratch
stationery of two sizes, one of letter size for extensive memoranda; one
on 3x5 slips for short notes, which can be slipped into file cases if
desired.
Devices: Addressograph and mimeograph are all-important for
facilitating mailing of Nature Notes, etc. In all office methods, the
importance of written standard practice asserts itself here, as on other
parts of a park naturalist's program.
Reference:
Coleman, Manual for Small Museums, p. 109.
Following Dr. Ruhle's paper, Chief Naturalist Hall pointed out the
necessity of carefully planned management, even where educational
activities are just being started. Systematic records are vitally
necessary. They not only give permanent records of the current program
but are also necessary so that the educational work may be carried on
from one year to another and will not suffer because of changes in
personnel. Permanent records make it possible for a new man to plan and
carry on his work where his predecessor left off without building up a
new system of his own which might or might not be correlated to the work
as previously carried on.
relThe point was made that a program of work is vital and that even a
daily program of work is important so that each man will know what
problems he is personally facing and what problems are being worked upon
by each member of the organization as a whole. It was agreed by all
members present that it is advisable to supplement the current "Plan of
Administration for the Educational Activities" of each individual park
with definite written plans for the ultimate educational development. It
was agreed that in so far as possible these development plans would be
tentatively drawn up by park naturalists in cooperation with
Superintendents and that they would be studied by the headquarters staff
of the Educational Division and, when approved, incorporated with
general plans of park development.
In another statement regarding museum office methods, Mr. Hall
accentuated the fact that the administration of a park museum and of the
educational work of a park is essentially a part of the administration
of that park as a whole and that, therefore, the park naturalist
should make every effort to work out his plans in collaboration with the
Superintendent and to keep him informed in matters of current
administration. It is also advisable that the park naturalist inform
himself about the activities of all branches of park administration, as
there are many opportunities for coordinating the educational work with
these other activities. /P>
It was pointed out that the park naturalist should be careful to
administer the office work of his museum, and of his department as a
whole, in line with the policies approved by the park service and the
park superintendent. All correspondence, for example, should be routed
through the superintendent's office and all matters involving policy
should be approved by him before being sent out, unless this regular
procedure be modified by his order. In other words, the park naturalist
should endeavor to make his particular department a vital factor in the
general administration of the park under the superintendent rather than
to regard his department as separate from the remainder of the
organization.
The point was also stressed that the park naturalist should endeavor
in so far as possible to avoid unimportant correspondence. While the
stenographic situation at the present time in many parks is extremely
unsatisfactory, there is every probability that this situation will be
relieved with the development of the educational activities. Even where
adequate stenographic assistance is available, however, every effort
should be made to limit correspondence to a minimum as each letter
written is produced at a definite cost to the government and must be
justified by the results obtained.